Privacy Policy

Look, we get it - privacy policies can be boring as heck. But when you're trusting us with your financial data, you deserve to know exactly what we're doing with it.

Here's the deal: at Ignis Arionex Accounting, we take your privacy seriously. Like, really seriously. We're not just saying that because it sounds good - as accounting professionals bound by strict professional standards and Canadian privacy laws, protecting your information isn't just good practice, it's literally part of our job.

This policy lays out how we collect, use, protect, and (in rare cases) share your personal and financial information. We've tried to keep the legalese to a minimum, but there are some technical bits we gotta include to stay compliant with PIPEDA and CPA regulations.

If something's unclear or you've got questions, don't hesitate to reach out. We'd rather explain things upfront than have you wondering what's going on with your data.

Okay, so what info do we actually collect? Here's the breakdown:

Personal Identification Info

• Your name, address, phone number, and email (the basics)
• Date of birth and Social Insurance Number (needed for tax filings - CRA requires this stuff)
• Business registration numbers if you're incorporated
• Government-issued ID for verification purposes

Financial Information

• Bank account details (for direct deposits and payment processing)
• Income statements, T4s, T5s, and other tax slips
• Business revenue and expense records
• Investment account statements and capital gains/losses
• Mortgage and loan information
• Credit card statements when relevant for expense tracking

Business Data

• Corporate structure and shareholder info
• Employee payroll records
• Sales records and invoices
• HST/GST documentation
• Business contracts and agreements (when they affect your tax position)

Website & Communication Data

• IP address and browser type when you visit our site
• Pages you view and links you click
• Emails, phone calls, and messages exchanged with our team
• Appointment scheduling information

We're not collecting this stuff just for fun. Here's what we actually do with your information:

What we DON'T do: We don't sell your data. We don't share it with marketers. We don't use it for purposes unrelated to your accounting needs. Period.

Alright, this is where it gets technical, but stick with me - it's important stuff.

Digital Security Measures

• Encryption: All data transmitted to and from our systems uses 256-bit SSL/TLS encryption. That's bank-level security
• Secure Storage: Your files are stored on encrypted servers located in Canadian data centers
• Access Controls: Only team members who need access to your specific files can see them - no one's browsing around
• Two-Factor Authentication: Our systems require multiple verification steps to access sensitive data
• Regular Backups: We maintain secure backups in case of system failures or emergencies
• Security Audits: Regular testing and updates to stay ahead of potential threats

Physical Security

• Our office at 2850 Yonge Street has controlled access - no random people wandering in
• Physical files are locked in secure cabinets when not in use
• Shredding policies for any documents we need to dispose of
• Clean desk policy - your info isn't left lying around

Staff Training & Policies

Everyone on our team signs confidentiality agreements and goes through privacy training. We're all bound by CPA professional conduct rules, which take privacy seriously. If someone violates these rules, they're not just fired - they could lose their professional designation.

Let's be crystal clear about when we might share your information:

Government Agencies

We share your tax info with the Canada Revenue Agency when filing your returns - that's kinda the whole point. We also report to Revenu Quebec if applicable, and handle required filings with provincial authorities. This isn't optional; it's part of the tax filing process.

Service Providers

We work with a few trusted third-party providers who help us deliver our services:

• Tax Software Providers: We use professional tax prep software that's industry-standard and secure
• Cloud Storage: Secure, Canadian-based servers for document storage
• Payment Processors: For handling your service fees
• Professional Consultants: Occasionally we'll bring in specialists for complex situations (only with your permission)

All these providers sign agreements promising to protect your data and only use it for the specific purposes we've authorized.

Legal Obligations

We might have to disclose information if:

• We receive a valid court order or subpoena
• We're legally required to report suspected fraud or money laundering
• There's a threat to someone's safety
• We need to defend ourselves in legal proceedings

With Your Consent

Sometimes you might ask us to share info with your banker, lawyer, or other advisors. We're happy to do that, but we'll always get your explicit permission first.

Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal information:

To exercise any of these rights, just reach out to us at info@ignisarionex.info or give us a call at (416) 555-0847. We'll get back to you quickly.

Yeah, we use cookies. Not the chocolate chip kind (sadly), but small files that help our website work better.

Types of Cookies We Use

What We DON'T Do

• We don't use advertising cookies or track you across other websites
• We don't sell cookie data to anyone
• We don't use creepy behavioral tracking

Managing Cookies

You can control cookies through your browser settings. Most browsers let you block cookies or alert you when they're being set. Just know that blocking essential cookies might make parts of our site not work properly. If you've got questions about specific cookies, shoot us an email.

Here's the thing about accounting records - we can't just delete them whenever we want. Canadian law requires us to keep certain documents for specific periods.

Required Retention Periods

Active Clients vs. Former Clients

If you're still a client, we keep your ongoing records accessible. If you stop using our services, we'll maintain the legally required records but archive them. You can always request access to your archived records if needed.

Bottom line: We keep what we're legally required to keep, and nothing more. Once we can legally dispose of it, we do so securely.

Got questions, concerns, or just want to chat about how we handle your data? We're here for it. Seriously - if something's bugging you about privacy, we want to hear about it.